BUILDING TRUST : PART II

  If you are curious about other elements that build trust, this should help you. Part I of my Tip on Building Trust looks at gaining trust by transacting. This Tip deals with building trust through communication. When negotiating you need to speak to each other about your interests. Because negotiations are at the very […]

MEDIATING IN ANGER

If you are about to participate in mediation and your conflict has a difficult history that may spark angry exchanges, here are some helpful tips. Most conflicts arise in the course of business, property, domestic or estate relationships. The multi-stage process that mediators follow will quickly alert them to any anger issues that are a […]

ALTERNATIVE DISPUTE RESOLUTION [ADR]

Should you have encountered the term  ‘alternative dispute resolution’ and wonder what it means, this TIP will help you. ADR is a generic term that gathers together all dispute resolution processes that do not involve litgation. Individuals and businesses that prefer to resolve conflict without lawsuits may seek to ‘negotiate’. If they are uncomfortable doing […]

BEHAVIOUR AND SUCCESS IN NEGOTIATION

When preparing to negotiate, here is a short list of tips that should help you. Your attitude going into negotiation is crucial. You need to be a problem solver, not a problem creator. You need  to understand that negotiation seeks to maximize meeting everyone’s needs. It is all about ‘we’, not about ‘me’. Avoid sniping […]

A SHORT HISTORY OF MEDIATION

If you’re curious about the origins of ‘mediation’ here are a few facts that might interest you. One of the earliest historical examples of mediation dates back to the 10th century BC and the reign of the biblical King David. At that time, twelve Israelite tribes co-existed that were rivals. None of these tribes was […]

ESSENTIALS OF NEGOTIATION

If you are about to begin business or property negotiations, haven’t had previous experience and are are concerned about moving forward, here are some essentials you should consider. Negotiation viewed simply is a discussion of ‘needs’. Sometimes these needs are called ‘interests’. Needs or interests are part of life. However, we often don’t take the […]

NEGOTIATING WITH BULLIES PART II

If you are inclined to give the bully a chance to redeem himself, and are in a negotiation room with your team and his, you might suggest taking a ‘time out’. A time out can include a bio break that allows both sides a chance for refreshments which may have a calming effect. More importantly, […]

UNDERSTANDING OUR COURTS

If you are involved in a business or property conflict and are thinking of going to court, here are some important basics. In Ontario, there are two levels of civil trial courts; small claims courts and superior courts of justice. Our small claims courts handle claims for damages or return of property limited to $25,000.00. […]

USING THE COURTS

If you are involved in a property or commercial dispute that you are unable to resolve through direct negotiation, third party mediation or arbitration and feel that using the courts is your only sensible option, here are a few pointers that will help you. Courts of law deal with factual issues that the parties do […]