NON VERBAL NEGOTIATION

non-verbal

When you are negotiating with another party, not all of your skills are based on verbal communication. Messaging can also be non-verbal.

  1. The image posted above lists verbal, and non-verbal communication and assertiveness.
  2. Non-verbal communication is said to account for 70% or more of human communication. This includes everything from lolling your head, to rolling your eyes, to shrugging your shoulders, to laughter and a good deal more. These non-verbal communications message your thoughts.
  3. If you want to communicate effectively, be aware that your non-verbal communication  may say more about your thoughts than you realize.
  4. Lastly, assertiveness is fine as long as it does not cross the line into aggression.

About The Author

Jack Zwicker